GENERATOR REPAIR & WARRANTY

Generator Repair

Murphy Electrical Construction, Inc. is committed to providing customers with unsurpassed product support.

Contact me via phone or text with any air-cooled product repair, or warranty questions you may have.

I am Factory Trained and Certified to work on Generac Air Cooled products.

Please take a picture of the following items and send them via text

• Generator serial number (this white information decal is located on the back of the generator near the gas inlet).
• A picture of the generator in relation to the house.

Also, provide the details of the issue you are having. Including any error codes from the generator's controller.

I can use this information to verify warranty status and followup with any additional questions.

This will allow me to assess what parts may be required to fix the unit.

 

Generator Warranty

Standard factory warranty consists of the following (and starts on the generator activation date):

Years 1 & 2: Labor, Travel, Parts & Major Parts*

Year 3: Parts & Major Parts*

Years 4 & 5: Major Parts*

Mobile Link Modified Warranty (upgraded at no cost for a generator with an active Mobile Link subscription. Warranty starts on the generator activation date. Mobile Link must be installed and connected within 90 days of activation to qualify):

Years 1-5: Labor, Travel, Parts & Major Parts*

Extended Warranty Years 6-10 (Only available to purchase/apply in the 6th year, once the original 5yr extended or Mobile Link modified 5yr warranty has expired)

Years 6-10: Labor, Travel, Parts & Major Parts*

*See warranty statement for full details